Senior Service Desk Analyst – ITSM & Incident Expert

Company: CROYDON HEALTH SERVICES NHS TRUST
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Job Description:

Croydon Health Services NHS Trust is seeking a highly motivated Senior Digital Analyst to support Digital Services across the Trust. As a senior member of the Service Desk team, you will manage major incidents, drive service improvements, and support ITSM processes.

You will mentor staff and promote self-service, automation, and continual service improvement initiatives. This is an excellent opportunity for an experienced IT professional with strong customer service and ITSM experience.

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Posted: October 27th, 2026