Onsite Water IT: Utility Billing Tech Support II

Company: The City of Fort Worth
Apply for the Onsite Water IT: Utility Billing Tech Support II
Location: Staffordshire Moorlands
Job Description:

The City of Fort Worth is seeking a Technical Support Analyst II for the Utility Billing System. You will join the Water IT team supporting CIS, IVR, Customer Portal and related systems, providing end-user assistance and ongoing system maintenance.

Based in Fort Worth, TX, you’ll work with other IT staff to analyze requirements, implement changes, and ensure system integrity while supporting on-call rotations and a 40-hour workweek with some evenings/weekends.

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Posted: October 27th, 2026