Luxury Guest Services Manager — Estate & Spa Lead

Swinton Estate’s Swinton Park Hotel in Masham, England, seeks a Guest Services Manager to lead the guest experience, oversee Reception, Concierge, Reservations, and ensure luxury service across the estate. You will manage rotas, budgets, recruitment, and mentorship for the Guest Services team, delivering a seamless, high-touch hospitality experience for guests and colleagues alike.

This full-time role requires flexibility for weekends and evenings during peak periods and a commitment to safety,

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