Customer Service Manager – Remote/Hybrid Logistics Leader

Company: Freightserve recruitment
Apply for the Customer Service Manager – Remote/Hybrid Logistics Leader
Location: Hounslow
Job Description:

Freightserve recruitment is seeking a Customer Service Manager for a well-established Freight / Courier company in the Heathrow area. This role offers a remote, hybrid working arrangement with office-based duties where required.

You will coach Shift Leaders, manage customer service teams, monitor KPIs, and drive improvements across shifts and locations. A DBS check is required, and a strong background in logistics-focused customer support is essential.

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Posted: October 27th, 2026