Operations Manager: Luxury Event Hire
Location: Tutbury, Staffordshire
Salary: £45,000 plus incentives
Type: Permanent
Our client is a well-established, growing business providing high-end luxury portable toilets and welfare facilities for festivals, corporate events, sporting occasions and filming. With a close-knit team of 20, they are known for presentation, reliability and service that matches the quality of the events they work at.
They now need an Operations Manager to run the day-to-day operation and keep the quality high as the business grows.
You’ll lead the people and processes that get the right units to the right place, in perfect condition, every time.
THE ROLE
- Run daily operations, from scheduling and logistics to delivery, set-up, servicing and collection
- Plan and coordinate the fleet, drivers and event crews, especially in the busy season
- Lead, motivate and develop the operations team, including rotas, performance and training
- Keep the fleet and equipment in top condition through maintenance, cleaning and inspection routines
- Manage vehicle compliance, health and safety, risk assessments and waste regulations
- Work with sales and customer service so bookings are delivered smoothly and customer expectations are met
- Deal with problems quickly on the day, including late changes and last-minute requests
- Manage stock, suppliers and costs, and look for ways to make the operation more efficient
- Report to the directors on performance, capacity and planning
ABOUT YOU
- Proven experience managing operations, logistics or field-based teams
- Strong planning and organisational skills, calm when things change at short notice
- Natural leader who can manage a team and set high standards
- Good understanding of health and safety and vehicle or transport compliance
- Customer-focused, with a high attention to detail and presentation
- Full UK driving licence
Desirable
- Experience in events, hire, waste services, hospitality or a similar service business
- A relevant qualification, such as an IOSH, NEBOSH or transport management certificate
- Knowledge of waste and environmental regulations
This is a hands-on role in a friendly, growing business where you’ll have real influence, a visible impact and a team that takes pride in what it does.
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