Community Outreach Support Worker – Mental Health
Office-based – Eastfield Road, Peterborough
£25,353.25 per year
Permanent, Full-Time
Join Amplius as a Community Outreach Support Worker – Mental Health and make a real difference in our communities. You’ll support customers with profound and enduring mental health conditions to sustain their tenancies, build independence, and improve their quality of life, delivering person-centred support through structured and community outreach services.
Salary: £25,353.25 per year
Contract: Permanent, full time
Your week: 36.25 hrs (Monday to Sunday 8:30am – 8:30pm)
Location: Eastfield Road, Peterborough
You can read about our fantastic colleague benefits here – Amplius colleague benefits
Snapshot of your role
- Provide ongoing, person-centred support to customers with profound and enduring mental health conditions to improve quality of life and promote independent living.
- Deliver a structured, flexible community outreach service tailored to individual needs.
- Support customers to sustain their tenancies, including understanding tenancy responsibilities such as property care and rent payments.
- Create and maintain a safe, supportive, and empowering environment for customers.
- Work closely with customers to build confidence, independence, and community integration.
- Liaise effectively with statutory and voluntary agencies, including Mental Health Teams and Adult Social Care, to deliver coordinated support.
- Contribute to the development of services to reflect changing customer needs and support long-term positive outcomes.
What we’re looking for
- GCSE English and Maths Level 4-9 or equivalent.
- Experience supporting vulnerable people, with a clear understanding of professional boundaries and diverse backgrounds.
- Ability to deliver structured, person-centred support, including needs assessments, support planning, and risk assessments.
- Strong communication skills, with the ability to maintain clear, accurate records and reports using Microsoft Office and digital systems.
- Good administrative skills, with strong attention to detail and the ability to manage service user information and meet targets.
- A positive, resilient, and inclusive approach, demonstrating confidence in challenging situations and a commitment to equality, diversity, and inclusion.
Important – Enhanced DBS clearance, full UK drivers licence, access to your own vehicle, and right to work in the UK are essential requirements. We do not provide sponsorship.
Closing: 5 November
Interviews on Teams: 10 November
We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
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