Support Services Assistant Domestic – Hotel Services

Company: NHS GREATER GLASGOW & CLYDE
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Job Description:

You will undertake cleaning duties within patient areas, clinical and non-clinical departments, offices and administration areas to ensure compliance with national standards of cleanliness. Duties will also include providing patient catering at ward level, patient laundering, mop laundering, patient housekeeping, curtain changing and porter/messenger services. You may work across various healthcare environments, including acute wards, clinical departments, mental health and forensic wards, health centres, resource centres and ambulance stations. As the role involves regular contact with patients, good communication skills are essential. Training will be provided, including a two-day induction before commencing the role. This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS). The key responsibilities include maintaining cleanliness across patient, clinical and non-clinical areas in accordance with national standards; providing patient catering at ward level; undertaking patient and mop laundering; supporting patient housekeeping; changing curtains; and carrying out porter and messenger duties. The role requires working across a range of healthcare settings and communicating effectively with patients and colleagues to support the delivery of a safe, clean and welcoming healthcare environment. We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

  • Good communication skills are essential due to regular contact with patients.
  • Applicants must have the right to work in the UK for the duration of their employment.
  • Applicants must be able to provide at least two references from their current or most recent employment or education, covering the last three years.
  • Applications that do not include the required information will not be considered for shortlisting.

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

You will be based at the New Victoria Hospital, 55 Grange Road, Glasgow, G42 9LL.

  • Post 1: Monday to Friday, 7:30am-3:00pm, 34.5 hours per week, with a 30-minute unpaid break and an early finish on Friday.
  • Post 2-6: Monday to Friday, 5:00pm-9:00pm, 19.73 hours per week, with an early finish on Friday.
  • All candidates must be aware that they may be required to work at different locations within the sector, depending on service needs.

Please note the salary is Pro Rata for part time hours.

As an NHS Scotland employee, you will be entitled to:

  • A minimum of 27 days annual leave, increasing with length of service, plus public holidays
  • Membership of the NHS Pension Scheme, including life insurance benefits
  • Salary Sacrifice Car Benefit Scheme
  • Development opportunities including study bursaries, e-learning and classroom-based courses
  • Enhanced pay for working public holidays
  • NHS discounts on a wide range of goods and services
  • Confidential employee support and assistance, including counselling and psychological therapies

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

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Posted: October 27th, 2026