5-Star Front of House Guest Service Agent

Company: Royal Lancaster
Apply for the 5-Star Front of House Guest Service Agent
Location: London
Job Description:

Royal Lancaster London is looking for a Guest Service Agent to welcome guests and uphold luxury standards at the Front of House. You will manage guest interactions, bookings, and membership programs with warmth and professionalism.

The role includes working a 40-hour week on a shift rota, contributing to a safe, enjoyable guest experience, and supporting the hotel’s lively, diverse team environment.

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Posted: October 27th, 2026