Head of Customer Experience & Tenant Engagement

Company: Habinteg
Apply for the Head of Customer Experience & Tenant Engagement
Location: Rodley
Job Description:

Habinteg is seeking an experienced Customer Experience Manager to lead the strategy and delivery of customer services, experience, insight, complaints and tenant engagement. You will champion a customer-focused culture and ensure tenant feedback shapes strategy, services and continuous improvement.

You will direct teams, oversee budgets and build strong relationships with tenants, Board members and regulators to drive accessible, responsive services and high standards of governance.

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Posted: October 28th, 2026