Revenue Operations Manager – Software

VANRATH is recruiting a Revenue Operations Manager for a fast-growing, purpose-driven B2B software business in Belfast. The company’s platform helps organisations measure and report on their social, economic and environmental impact.

This is a key role in the Business Operations team, reporting to the Financial Controller. You’ll work closely with Sales, Customer Success and Finance to make sure deals are accurate, handovers go smoothly and revenue reporting comes from one reliable source.

• Permanent, full time
• Holywood office, hybrid
• £40,000 – £48,000 DOE plus up to 10% bonus

Key Responsibilities

• Own the CRM as the single source of truth for pipeline and revenue data, acting as the final check on deal information
• Identify data quality issues and recommend and implement CRM improvements
• Build automated dashboards and scheduled reports, and produce monthly and quarterly revenue reporting and forecasting for leadership
• Lead revenue data analysis projects
• Own the deal desk process from proposal to signature, including drafting contracts from the approved price book and controlling versions through negotiation
• Carry out first reviews of contract and NDA changes against a pre-approved playbook, escalating non-standard terms
• Coordinate responses to prospect due diligence requests, pulling together input from Product, Security, Finance and Legal
• Own the closed won and deal handover processes, making sure pricing, deal records and billing information are correct before they reach Finance
• Document and roll out process changes across teams
• Manage the renewals calendar, flag upcoming renewals to Customer Success and record annual indexation increases
• Work with Finance to make sure mid-term invoicing is accurate

What You’ll Need

• 2-5 years’ experience in Revenue Operations, Sales Operations or a Deal Desk role
• Strong Excel/Sheets and CRM admin experience
• Experience in data analysis and reporting
• Good numerical and financial understanding
• High attention to detail and confidence being assertive with colleagues at all levels

Desirable

• B2B SaaS or subscription business experience, including ARR, churn and renewal metrics
• HubSpot experience
• Experience with billing platforms, contract review or RFP/procurement questionnaires

What’s on Offer

• Up to 10% annual bonus based on company performance
• 25 days annual leave plus 10 statutory days
• Health insurance and 3% company pension
• Monthly wellbeing benefit, paid volunteering days and regular team events
• Flexible working

Skills:Revenue operations CRM administration HubSpot deal desk revenue reporting and forecasting contract management B2B SaaS

Benefits:Work From Home Hybrid Bonus Progression

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