Medical Receptionist/Administrator

• Effectively greet patients and visitors always attending the surgery in an appropriate and professional manner




• Run the surgery appointment system efficiently to ensure patients are directed to the most appropriate professional




• Communicate with patients, relatives and carers




• Process in person, by telephone and e-mail general enquiries ensuring accuracy




• Action all practice tasks and workflow comments daily




• Registration of patients, both permanent and temporary




• Liaise with hospital departments and consultants/secretaries




• Action repeat prescription requests and ensuring they are ready for collection




• Provide results of tests and investigations as requested and advised by the GP




• Update patient details to ensure correct and accurate details are held




• Accurately scan and attach clinical and administrative information/correspondence onto patients records




• Ensure correspondence, reports, results etc are filed promptly and in the correct records, ensuring that all recent correspondence is available when patients are seen




• Raise service requests with members of the wider healthcare team




• Maintain supplies of stationery in consulting rooms and reception area




• Undertake any other additional duties appropriate to the post as requested by the partners or the practice manager

We are looking for a motivated, enthusiastic medical receptionist/administrator who has excellent communication and customer service skills to join our friendly and busy team.

A flexible approach to working hours is essential as additional hours will be required to cover colleagues during annual leave and sickness absence.

The role has a mixture of 7.45 am starts and some 6.30pm finishes

Previous GP experience and knowledge of EMIS Web/Docman is preferred

We are a single-handed Gp practice that has a small and friendly team who work well together, and we are looking for someone who will fit in with our ethos.

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