Store Customer Manager: Lead Legendary Customer Service

Company: Asda
Apply for the Store Customer Manager: Lead Legendary Customer Service
Location: Dunfermline
Job Description:

Asda in Dunfermline seeks a Customer Manager to champion the store’s customer experience, guiding Service, Back Office, Security and Cleaning teams to delight customers from car park to checkout. You will act on feedback, liaise with partners, and lead engagements like listening groups to maintain high standards.

Ideal candidates bring prior Team Leader/Manager experience in retail, strong communication, and a hands-on approach to drive the customer journey with pride and resilience.

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Posted: October 29th, 2026