Service Continuity Lead – ITIL and Public Sector

Methods is seeking a Service Continuity Manager in Birmingham to join our ITSM team. You will validate BIAs for technology services and develop recovery plans aligned with business needs, working with Business Continuity partners to update the BCDR.

This is a hands-on, collaborative role within a growing public and private sector portfolio. The role requires a proven track record in service continuity within ITIL environments, strong stakeholder communication, and the ability to lead teams with

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