Company: EY
Location: London
Job Description:
EY Studio+ UK is seeking a Director of Service & Operations to lead customer service transformation at scale, bridging S&O and Customer Service Design. You will bring deep experience in contact centre technologies and AI, and you will shape programmes that deliver measurable outcomes for major clients.
You’ll own engagements, manage multi-disciplinary teams, and build senior client relationships while shaping value propositions and driving revenue growth.
#J-18808-Ljbffr…
Posted: October 29th, 2026