Customer Relationship Management Specialist

Salt are partnered with a leading retail and ecommerce brand and are looking for a CRM Migration Manager (Klaviyo) to join on a freelance contract basis.

Duration: Initial 2 Months (chance for extension)

Location: London (Hybrid)

About the Role:

This is a hands-on CRM migration project focused on moving customer data, automations, segmentation and reporting into Klaviyo.

You will lead the end-to-end migration, working closely with CRM, Ecommerce, Data and Technology teams to ensure a seamless transition while optimising customer journeys and lifecycle marketing programmes.

Requirements:

• Proven experience delivering CRM/ESP migrations into Klaviyo
• Strong knowledge of Klaviyo flows, campaigns, segmentation and reporting
• Experience managing large customer databases and data migrations
• Strong understanding of lifecycle marketing, retention and personalisation
• Background in ecommerce, retail, fashion, luxury or consumer brands
• Excellent stakeholder and project management skills

#J-18808-Ljbffr…