Description
The Food Safety Manager will be responsible for leading food safety compliance across the Etihad Stadium, City Football Academy HQ (CFA) and JOIE Stadium, ensuring the highest standards of food safety, hygiene, allergen management and operational compliance are maintained across all catering operations.
Department: Culinary
Location: Etihad Stadium
The Food Safety Manager will be responsible for leading food safety compliance across the Etihad Stadium, City Football Academy HQ (CFA) and JOIE Stadium, ensuring the highest standards of food safety, hygiene, allergen management and operational compliance are maintained across all catering operations.
Working closely with Culinary, Operations and Safety teams, the role will develop and embed a positive food safety culture, maintain HACCP systems, support audit readiness and provide expert advice on food safety legislation and best practice.
The Food Safety Manager will play a key role in supporting matchdays, conferences, events, hospitality operations and daily catering services across the Etihad Stadium, CFA and JOIE Stadium.
Day To Day Responsibilities
Food Safety & Compliance
- Lead the implementation and ongoing development of the Food Safety Management System across Etihad Stadium, City Football Academy and JOIE Stadium.
- Maintain and review HACCP documentation and food safety procedures.
- Ensure compliance with food hygiene legislation and compliance reviews across all catering areas.
- Conduct regular food safety audits, inspections and compliance reviews across all catering areas.
- Monitor corrective actions and drive continuous improvement.
- Act as the primary contact for Environmental Health Officers and external auditors.
- Prepare sites for external inspections and audits
Allergen Management
- Own the allergen management process across all catering operations.
- Maintain allergen matrices, recipe specifications and ingredient databases.
- Ensure compliance with Natasha’s Law and all allergen labelling requirements.
- Review menu changes and ensure allergen information remains accurate and up to date.
- Support culinary and operational teams in management dietary requirements safely.
Culinary Operations Support
- Work closely with Executive Chefs and culinary teams to ensure food safety standards are embedded within daily operations.
- Monitor food storage, temperature controls, delivery checks, labelling and traceability systems.
- Support menu launches and event catering from a food safety perspective.
- Ensure safe systems of work are in place within kitchen environments.
Training & Culture
- Deliver Food Safety, HACCP and Allergen Awareness training.
- Maintain compliance and training records,
- Support managers in identifying development needs and maintaining statutory compliance.
- Promote a proactive food safety culture through coaching and engagement.
Risk & Incident Management
- Complete and review food safety risk assessments.
- Investigate food safety incidents, near misses and customer complaints.
- Identify trends and implement preventative actions.
- Support wider health and safety initiatives where required.
Essential
Skills, Knowledge & Expertise
- Level 4 Food Safety Qualification
- HACCP Qualification
- Food Allergen Awareness Qualification
- Previous Food Safety Manager, Food Safety Advisor, Compliance Manager or Quality Assurance experience within hospitality, stadia, contract catering or large scale food service operations.
- Strong knowledge of HACCP and food safety legislation.
- Experience managing allergen compliance.
- Experience conducting audits and inspections
- Experience delivering training and coaching operational teams.
- Excellent organisational and stakeholder management skills.
Desirable
- NEBOSH General Certificate or IOSH Managing Safely
- Internal Auditor Qualification
Why Join Us?
- Private Medical Insurance (Vitality) – including Virtual GP access and rewards
- Group Life Assurance – 4x salary paid to your nominated beneficiary
- Birthday Day Off – an extra day to celebrate
- Complimentary Meals on Shift – breakfast, lunch, fruit and hot drinks
- Employee Assistance Programme & Wellbeing Platform – including counselling support
- Company Pension Scheme
- Generous Holiday Allowance – plus bank holidays
- Career Development Opportunities – with progression across the campus
Eastlands Venue Services Ltd is committed to protecting your personal data. Information provided will be used for recruitment purposes only and handled in accordance with the UK GDPR and our Candidate Privacy Notice. Candidate data is retained for 18 months unless you request removal sooner. For details, contact talent@eastlandsvsl.com.
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