Customer Service & Admin Specialist — Training Provided

Northern Powergrid is seeking a Customer Service Administrator in Sunderland to deliver a professional, quality service and build lasting customer relationships. The role starts as an administrative position for the first three months and will evolve into a contact centre role in the new year, with full training provided and a 37-hour week.

You will handle enquiries via telephone, email, SMS and social media, input and update data, and work with internal teams to ensure smooth customer journeys

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