1st Line IT Service Desk Engineer (NHS)

Hampshire Hospitals NHS Foundation Trust in Basingstoke is seeking a proactive 1st Line IT Support professional to join our IT Service Desk. You will handle a mix of remotely and on-site tickets, providing courteous, clear assistance to a 6,000-user base.

You will work within ITIL-based processes to meet SLAs, resolve basic issues, and escalate where needed. The role requires strong problem solving, attention to detail, and excellent customer service.

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