Motor Finance Complaints Case Handler

Jonathan Lee Group is seeking a Complaints Case Handler in Manchester for a 6-month contract. You will own a varied caseload, investigate complaints in motor finance, and coordinate responses with dealers and stakeholders. The role emphasizes clear, compassionate communication and timely outcomes.

Work is Monday to Friday, 9:00 am to 5:15 pm at the Manchester Business Centre. Training may require full availability for the initial 4–6 weeks, with a process-led team focused on fair customer

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