Retail Security Officer (Customer‑Focused, SIA Desirable)

M&S is seeking a Security Officer via Mitie to help create a safe, welcoming and secure environment across our Liverpool-area stores. You will stay calm under pressure and lead with professionalism while protecting people and products.

We value strong communication, a proactive mindset and a genuine passion for customer service. You’ll be a visible, friendly presence, using store tech and reporting tools to support incidents and operations.

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