Global Head of Service Management & Excellence

Company: FCDO Services
Apply for the Global Head of Service Management & Excellence
Location: Milton Keynes
Job Description:

FCDO Services is seeking a Head of Service Management to lead the Service Manager community across global operations. You will drive governance, set performance standards, and build a high-performing, inclusive culture while aligning with national security requirements.

You will lead workforce planning, maintain the service handbook, and strengthen stakeholder engagement across distributed teams, delivering consistent service excellence and continual improvement.

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Posted: October 30th, 2026