General Manager – The White Horse Hotel, Romsey
Lead a historic coaching inn. Inspire an exceptional team.Create unforgettable experiences.
Are you a passionate hospitality leader ready to take thereins of a truly special hotel?
The White Horse Hotel in Romsey, Hampshire, is a remarkable15th-century coaching inn rich in history, character and charm. Withindividually designed bedrooms, a beautiful Tudor Lounge, a welcoming brasserieand distinctive period interiors, this is an opportunity to lead a unique hotelwhere heritage meets modern hospitality.
We’re looking for an ambitious and people-focused GeneralManager to bring our hotel to life, inspire our team and deliver exceptionalexperiences for every guest.
What you’ll be doing
- Lead, motivate and develop a team that delivers outstanding hospitality.
- Drive revenue, profitability and commercial performance across the hotel.
- Maintain exceptional standards across bedrooms, food and beverage, housekeeping andevents.
- Oversee and develop the hotel’s events business, ensuring exceptional delivery ofweddings, functions and special occasions.
- Create memorable guest experiences that encourage repeat visits and glowingreviews.
- Build strong relationships within the local community and make the most ofRomsey’s thriving market-town location.
- Take ownership of recruitment, training, budgets, costs and day-to-dayoperations.
- Celebrate the hotel’s unique heritage while ensuring it continues to thrive formodern guests.
What we’re looking for
- Proven experience in a General Manager or senior hospitality leadership role.
- Essential: Proven experience managing and delivering events, including functions,weddings and special occasions.
- A natural leader who inspires, supports and develops their team.
- Strong commercial awareness and a track record of delivering results.i>
- A passion for outstanding food, drink and guest experiences.
- A hands-on approach, excellent communication skills and attention to detail.
- Someone who understands that great hospitality starts with great people.i>
What’s in it for you?
At The Coaching Inn Group, we believe in looking after ourpeople and helping them build rewarding careers.
- Work-life balance: A genuine commitment to flexibility and working together tosupport a healthy work-life balance.
- Weekly tips: 100% of gratuities distributed to our teams every week throughour TipJar tronc scheme.
- Generous bonuses: Monthly, quarterly and annual bonus opportunities.
- Health and wellbeing: Private healthcare, life insurance and an annual Health & Wellbeing grant.
- More time off: 33 days’ holiday.
- Exclusive discounts: Up to 50% off food across our hotels and 50% offaccommodation.
- Something special: Take advantage of our annual stay for just £1 offer.
- Career development: Access to our award-winning career developmentprogrammes.
- Personal support: Employee Assistance Programme and ongoing wellbeing support.
Ready to make history?
If you’re ready to lead a distinctive hotel, build abrilliant team and grow our events business in the heart of Romsey, we’d loveto hear from you.
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