Housing Options Officer

Rate: £28-32ph

Working Hours: 37 hours p/w

Flexibility: x2 days in office, 3 WorkFromHome

Our Local Authority client based in The West Midlands are urgently looking to take on a homelessness officer to join their housing options service.

Your day to day duties will include:

• Interviewing and advising homeless people in relation to all available housing opportunities
• Providing advice regarding their rights and responsibilities
• Give appropriate assistance to such customers in accordance with the Council’s statutory duties under the Housing Act 1996 Section 190 and Section 192
• Refer homeless people to suitable available housing options speedily and efficiently
• Providing long term solutions and up keeping customer relations

Essential Skills

• Essential Skills Previous Housing Options
• Experience Knowledge of the Housing Act
• Customer Focused
• Experience working with the Locata System

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