Customer Services Team Leader — Hybrid & Growth Focus

Johnson Matthey Plc in Royston is seeking a Customer Services Team Leader to supervise the Customer Service Team and ensure proactive delivery to internal and external customers. You will lead a team, manage workload, and help achieve business objectives.

The role requires strong Excel skills, leadership, and a customer-focused mindset. You will collaborate with sales and quality teams, analyse trends, and drive best practice while maintaining compliance and high service standards.

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