CRM & Lifecycle Lead – Klaviyo & Subscriptions

Company: Fella and Jones
Apply for the CRM & Lifecycle Lead – Klaviyo & Subscriptions
Location: London
Job Description:

Fella and Jones in London (hybrid) is seeking a commercially minded CRM Manager with strong Klaviyo expertise. You will own the customer lifecycle from onboarding to loyalty, delivering personalised journeys to grow revenue and lifetime value.

With ownership of the CRM strategy and hands-on delivery, you will develop automated flows, segment audiences, and report on CRM performance. You’ll collaborate across ecommerce, marketing and customer experience teams to drive sustainable growth.

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Posted: October 31st, 2026