Hybrid CX Agent – Housing & Property

Company: The Methodist Church in Britain
Apply for the Hybrid CX Agent – Housing & Property
Location: Clifton
Job Description:

Nottingham Community Housing Association is seeking a Customer Experience Agent within the Housing & Property Services team. You will manage first-contact interactions via phone, email or live chat to resolve repair and tenancy queries, arranging appointments and supporting vulnerable customers.

The role is hybrid, combining home and office work on weekday days, with prior contact centre experience preferred.

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Posted: October 31st, 2026