Customer Support & Solutions Coordinator

ZEISS is seeking a Customer Support Coordinator in Lutterworth to act as the frontline for customer service on installed assets. You will log, track, and manage cases with high attention to accuracy and proactive communication.

You will collaborate with Service Engineers, Managers, and regional teams to deliver best-in-class support, manage service orders in SAP, and ensure timely invoicing and issue resolution while maintaining compliant processes.

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