Customer Service Advisor / Administrator

Social Media OfficerBrentwoodContract£17.90 per hour

Our client is looking for an experienced Social Media Officer

2/3 days office, need to attend both locations.Then other days at home Duration – 3 months37 HOURS 08.30-5.00 (4.30 on Friday)

The successful candidate will be a self-starter, brimming with ideas and able to transform council projects, services and achievements into compelling social content that informs, educates and engages residents.

Key Responsibilities

• Create engaging and high-quality content across a range of social media platforms.
• Produce written content including short-form social posts, longer-form articles and campaign messaging.
• Develop graphics, imagery and other creative assets for social media, newsletters and internal communications.
• Capture and edit smartphone photography and video content.
• Schedule, publish and optimise social media content using best practice techniques.
• Monitor and respond to comments and messages in a timely, professional and human manner.

Essential Experience

• Proven experience managing corporate social media accounts, with evidence of successful campaigns and content creation.
• Experience creating original social media content rather than simply distributing information.
• Experience moderating corporate social media channels, including responding to comments, managing sensitive discussions and protecting brand reputation.
• Strong understanding of social media listening and community management.
• Experience creating engaging written content, graphics, photography and video content.

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