IT Service Desk Specialist — Impactful Frontline IT Support

Places for People is seeking an experienced Service Desk professional to provide first-line IT support across the business. You will handle incidents, liaise with stakeholders and ensure timely resolution while maintaining robust documentation.

The role requires knowledge of O365, Active Directory and ITSM tools such as Jira Service Management, ServiceNow and ManageEngine. A customer-focused mindset and strong communication are essential.

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