Onsite Cambridge Service Desk Analyst — 12-Month IT & AV

VIQU IT Recruitment is seeking a Service Desk Analyst for a 12-month contract in Cambridge. You will provide IT support across service desk tickets, desktop issues, AV and meeting room technology, delivering a positive user experience with proactive communication.

The role is onsite five days a week, requiring excellent customer service, strong troubleshooting, and the ability to collaborate with wider IT teams to resolve incidents within agreed SLAs.

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