Mental Health Front Door Call Handler | NHS

Coventry and Warwickshire Partnership NHS Trust in Coventry is seeking a Call Agent (Band 2) to join our Adult Mental Health Front Door team. The role covers calls, referrals and administrative tasks across a busy 24/7 service, including bank holidays.

You will handle referrals to the Crisis Resolution & Home Treatment Team, work within service timescales, and collaborate with colleagues to ensure timely processing and high-quality customer service.

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