Customer Service Apprentice

We’re looking to recruit a motivated and enthusiastic apprentice to join our team at our Northwich headquarters. This is a fantastic opportunity to start a career in customer service and business operations while working in a supportive and growing organisation.

What You’ll Be Doing As a Customer Service Practitioner Apprentice, you’ll play a key role in supporting our customers and the wider business by:

• Making outbound calls to clients in a friendly and professional manner
• Handling inbound customer enquiries efficiently and confidently
• Using Microsoft 365 applications to communicate, schedule activities and maintain records.

• Supporting day-to-day administrative and operational tasks
• Working closely with colleagues to ensure excellent customer service and smooth business operations
• Representing our values of care, professionalism and community in every interaction

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