Inbound Care Advisor – Patient Experience, Uncapped Bonus

Optical Express in Glasgow City Centre is seeking an inbound Customer Care Advisor to be the first point of contact for patients, handling inquiries and scheduling appointments. You will deliver outstanding service, manage patient records, and support the patient journey from initial inquiry to treatment, working with clinical and administrative teams in a modern office.

This full-time role includes an uncapped bonus, generous annual leave and clear progression routes within a supportive,

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