Sales & Customer Support Coordinator

Overview

Job Title: Sales & Customer Support CoordinatorLocation: WV14 0LHSalary: £13 per hourHours: 08:00 – 16:00, Monday to FridayAbout the Role: We are looking for an enthusiastic and IT-savvy individual to join our office team as a Sales & Customer Support Coordinator. This is an excellent opportunity for someone with a creative and dynamic approach to customer service and sales. You will play a key role in dealing with customer queries, supporting sales operations, and assisting with the implementation of a new system.

Key Responsibilities

• Providing exceptional customer service by handling queries via phone, email, and in person.
• Supporting the sales team with administrative tasks and customer follow-ups.
• Assisting with the implementation and use of a new IT system, ensuring smooth operation.
• Managing and updating customer records accurately and efficiently.
• Collaborating with colleagues to deliver creative solutions and improvements to customer service processes.

Requirements

• Strong IT skills and the ability to adapt to new systems quickly.
• Excellent communication skills, both written and verbal.
• A creative and problem-solving mindset.
• Previous experience in customer service, sales support, or similar roles is beneficial.
• A positive attitude and the ability to work well in a team.
• The opportunity to work in a creative and supportive environment.
• The chance to contribute to the growth and development of the business.

Job Types: Full-time, Permanent

Pay: From £13.00 per hour

Expected hours: 40 per week

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