Strategic Service Design Lead — Public Sector & AI

Company: Faculty
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Job Description:

Faculty is seeking a Lead Service Designer to shape the strategic direction of service design across our business. You will align cross-functional teams to deliver scalable, impactful solutions and pioneer unified service ecosystems within the public sector space.

You will guide large-scale user research, craft long-term strategies, and empower clients to tackle complex organisational challenges while building lasting capabilities.

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Posted: October 31st, 2026