Customer Experience Manager — French & Portuguese

Cloudflare, Inc. seeks a Customer Experience Manager fluent in French and Spanish or Portuguese to own the post-sale customer journey, including onboarding, renewals, and upsell opportunities across EMEA.

This hybrid role can be based in Lisbon or London, collaborating with Sales and Product teams to optimize retention and revenue. You’ll apply AI-driven insights to improve customer outcomes, develop long-term success plans, and lead renewal negotiations while delivering measurable ROI for

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