Senior B2B Customer Success Lead – EV Schemes

Octopus Energy Group seeks a seasoned Customer Success Executive for its Scheme Delivery team in London. You’ll own day-to-day non-commercial scheme activities, act as a subject matter expert on EV salary sacrifice, and drive internal process improvements through data and feedback.

You’ll lead strategic projects with high autonomy and ensure a smooth scheme operation, including handling complaints, escalations, and reporting inquiries.

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