Customer Experience Specialist — Maternity Cover

CitySprint is seeking a Customer Experience Agent in Bristol to support day-to-day management of key and complex contracts. You will deliver exceptional service, handle queries, bookings, and updates while ensuring SLAs are met and issues are resolved at first contact.

You will work with internal teams, couriers, suppliers, and clients to maintain smooth operations and a consistently high standard of service, contributing to CitySprint’s reputation for reliable, responsive logistics.

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