Customer Claims & Resolution Specialist

Company: Kohler Co.
Apply for the Customer Claims & Resolution Specialist
Location: Cheltenham
Job Description:

Kohler Mira Ltd in Cheltenham is seeking a Complaints and Claims Advisor to join the Customer Service Team. Most interactions are by phone and email; you will resolve escalated complaints, coordinate site investigations for property damage or personal injury, and ensure accurate records and timely follow-up.

Working with Planning, Engineering, Legal and Warranty, you will deliver empathetic, professional service, support the claims process, and help drive continuous improvement while upholding

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Posted: October 31st, 2026