Temp Customer Account Officer – Income Services (Rent & Payments)

Sanctuary Housing Association in Banbury is seeking a temporary Customer Account Officer to handle rent queries and payments for Homeownership properties nationwide. The role is based in Banbury, 37.5 hours/week, for up to 6 months, with a salary of £33,356 per year (pro rata).

You will work as part of the Income Services Homeownership team, managing arrears, liaising with Local Authorities regarding Universal Credit, and ensuring high-quality income management while handling phone and email

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