Sales Support Administrator

Monday to Friday full-time hours office-based role

Key Responsibilities for the Sales Support Administrator

• Respond promptly and professionally to customer enquiries over e-mail & phone.
• Prepare and issue accurate quotations
• Review customer orders for accuracy.
• Input customer orders in Sage ERP.
• Liaise with Carriers to follow up deliveries or obtain proof of delivery
• Resolve customer issues professionally and building relationship
• Follow up on quotations.

Skills, Knowledge and Experience for the Sales Support Administrator

• Excellent telephone and customer service skills.
• Strong communication and relationship building abilities.
• Good organisational and time management skills.
• Proficiency in Microsoft Word and Excel.
• High attention to detail and accuracy.
• Self-motivated with a positive approach.

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