Company: Metropolitan Life Insurance Company
Location:
Job Description:
Overview
In this hybrid role, you will support MetLife’s Employee Benefits sales team to help hit growth targets and expand market share. You’ll act as a relay between sales executives and advisers, handling administrative tasks and ensuring Salesforce data quality to drive retention and new business. You will contribute to team performance through accurate reporting, preparation for meetings, and effective communication with financial advisers. The opportunity combines customer interactions, data-driven sales support, and AI-enabled productivity to shape how the business scales in the UK.
Pay / Benefits
- 9% employer pension contributions with up to 4% matching
- comprehensive private medical insurance
- income protection insurance
- life insurance
- critical illness/dental/travel/gadget insurance (optional)
- 20 benefits allowance per month
Responsibilities
- Provide outstanding service to Financial Advisers via telephone and email
- Manage Salesforce to keep opportunities and contacts up to date and capture feedback
- Offer account management support for the MetLife sales team, including PowerPoint creation, reports, meeting prep and feedback
- Collaborate with Sales and wider teams to support retention and growth targets
- Demonstrate strong attention to detail to ensure high-quality task completion
- Support account management and act as a point of contact when the salesperson is away
- Leverage AI fluency to enhance productivity and informed decision-making
Key requirements
- Strong attention to detail and time management
- Experience handling high volumes of sales administration
- Excellent telephone manner
- Ability to present face-to-face and virtually to any group
- Confidently discuss a product proposition and articulate benefits
- Ability to build meaningful relationships with internal and external customers
- Passion for helping others, empathetic and customer-focused
- customer-focused
- empathetic
- relationship-building
- communication
- detail-oriented
- Salesforce
…
Posted: November 1st, 2026