HR Business Partner

Overview

As an HR Business Partner, you partner with site leadership to drive operational excellence and enhance the employee experience. You translate organizational priorities into practical plans, using data-driven decisions to influence outcomes and foster a safe, inclusive culture. You will maintain strong on-site presence across multiple locations and work closely with cross-functional teams to elevate engagement and performance.

Responsibilities

• Foster two-way communication via feedback channels (Voice of the Associate, roundtables, GEMBA walks)
• Execute and monitor engagement strategies and recognition programs within budget
• Create safe, inclusive environments and establish Employee Resource Groups with fair talent practices
• Maintain floor presence and identify early disengagement signals
• Conduct site walks to ensure facility standards align with Amazon policies
• Partner with safety teams to ensure consistent safety program execution
• Lead community initiatives and collaborate with internal and external teams
• Identify systemic patterns and address root causes to improve site effectiveness
• Use data analytics to spot trends, predict challenges, and implement proactive solutions
• Drive HR technology adoption (AI, self-service tools) while preserving high-touch service in critical moments
• Coach leaders on people management, performance feedback, and employee relations
• Support change implementation by reinforcing messaging and translating change into local routines

Key requirements

• Bachelor’s degree or equivalent
• Experience in a call center, distribution center, or manufacturing environment
• Experience in HR within an international, fast-paced and customer-driven environment
• Knowledge of local labor law
• Experience supporting hourly employee client group
• Experience with MS Office tools and HR Information Systems

• strong communication
• influencing and coaching
• change management
• HR Information Systems
• MS Office tools
• data analytics

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