Overview
Senior Social Commerce Manager is responsible for shaping and executing social media strategies with a commerce focus, unifying paid and organic efforts to drive measurable results for clients. You’ll collaborate with editorial, creative, and marketing teams to deliver platform-specific content that enhances online shopper experiences. The role centers on TikTok Shop and broader social strategies, delivering leadership, insight, and innovation. This is a cross-functional, client-facing opportunity within a global social commerce team.
Pay / Benefits
- discretionary bonus scheme
- training opportunities
- competitive pension
- medical insurance
- life assurance
- social events
Responsibilities
- Develop and implement social media strategies aligned to client objectives and measurable outcomes
- Integrate paid and organic social efforts to maximize reach, engagement, and conversions
- Collaborate with editorial, creative, and marketing teams on content strategies that engage audiences
- Maintain deep platform knowledge and apply trends to create innovative strategies
- Build and maintain strong client relationships with strategic guidance on social best practices
- Digest briefs, respond quickly, and ensure alignment with client goals, on time and within budget
- Monitor, analyze, and report social performance to clients and internal stakeholders
- Lead social media projects from inception to completion with high quality and budget discipline
- Present strategic thinking and creative solutions to clients, including senior executives
- Stay ahead of trends and proactively identify opportunities for innovation and improvement
- Collaborate with internal teams to ensure social strategies are integrated with overall marketing efforts
- Willingness to work at client locations as needed
Key requirements
- Experience in a social strategist role on brand or agency side
- Hands-on, proactive approach with ability to work in a fast-paced environment
- Strong presentation and communication skills
- Degree qualified in Marketing, Advertising, Digital Marketing, Communications, or Business (ideal)
- Proven ability to digest and respond to briefs quickly
- Experience with global brands and leading projects
- Experience in consumer packaged goods (CPG) or related industry desirable
- Talented, enthusiastic, focused and professional
- Strong attention to design fundamentals
- Positive, outgoing, pragmatic problem-solver
- Experience with Meta, TikTok Shop
- Social listening tools and analytics platforms (e.g., Sprinklr, Brandwatch, NetBase Quid, Google Analytics, Adobe Analytics)
- Social media advertising platforms (e.g., Facebook Ads Manager, Twitter Ads, LinkedIn Campaign Manager)
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