IT Business Solutions Manager – Global Product Innovation

Overview

As IT Business Solutions Manager for Global Product Innovation, you partner with GPI to embed technology into product development and deliver measurable business outcomes. You will translate business priorities into a clear technology strategy and multi-year roadmap, coordinating across IT, product, and delivery teams in a matrixed environment. You shape demand, prioritise initiatives, and own the end-to-end value realisation for innovation projects. This role offers impact at scale, blending product innovation with enterprise IT standards to drive differentiating customer value.

Pay / Benefits

• car cash allowance
• company bonus
• private health care
• generous pension scheme

Responsibilities

• Act as the primary IT owner for the assigned business areas, safeguarding the business–IT relationship
• Embed with senior leadership as a trusted advisor and contribute to strategy discussions
• Create and maintain a prioritised multi-year technology roadmap aligned to business strategy
• Translate strategy into capability roadmaps spanning digital, ERP, data, AI, and operational platforms
• Shape and prioritize new business demand to maximise value
• Sequence demand with Enterprise Architecture and PMO based on value, dependencies, risk, and capacity
• Ensure approved initiatives deliver intended outcomes and manage risks to value realisation
• Provide end-to-end portfolio oversight, escalate risks and maintain transparency with stakeholders
• Ensure visibility of IT service performance and collaborate with Service Management to resolve issues
• Partner with finance to shape investment cases and track benefits realisation
• Manage key technology and service partner relationships and ensure vendor delivery aligns with roadmap

Key requirements

• Proven 8-12+ years in IT, digital or technology roles with business-facing solutions
• Demonstrated ability to act as a trusted business partner and shape demand
• Experience creating technology strategies and roadmaps and translating them into capabilities
• End-to-end delivery experience across business, architecture, delivery and operations
• Commercial mindset with ability to articulate business value and prioritise accordingly
• Ability to operate in complex, evolving environments and influence stakeholders
• Strong relationship-building across business, IT and external partners
• Experience with portfolio oversight, risk management, and escalation
• Knowledge of IT service/delivery models and handling high-impact incidents
• Experience working in product-oriented, innovation, or R&D environments is advantageous
• Experience with external vendors and collaboration on innovation discussions

• Strong stakeholder influencing
• Strategic thinking
• Collaborative leadership
• Technology strategy and roadmapping
• End-to-end delivery management
• Portfolio governance and risk management

…