Senior Revenue Controller

Overview

As a Senior Revenue Controller in London, you will oversee revenue control and credit management for a portfolio of partners, delivering accurate billing and cash forecasts. You’ll collaborate with partners, matter managers and Finance to review WIP/AR, draft invoices, support collections and ensure VAT and Solicitors’ Accounts Rules compliance. You’ll provide commercial insights on realisation, profitability and cash collection while driving process improvements. The role sits at the intersection of finance, client service and regulatory compliance, supporting the London office’s financial performance and growth.

Pay / Benefits

• private medical insurance
• pension plan with matched employer contribution up to 7.5%
• wellbeing fund
• income protection
• life insurance
• critical illness insurance’,’private GP services’,’travel insurance’,’dental coverage’,’cycle to work’,’holiday purchase

Responsibilities

• Review WIP and AR balances with partners and matter managers, documenting outcomes and following up on actions
• Manage a complex portfolio of partners, matters and clients within the London Revenue team
• Escalate complex billing, rate and client-term queries
• Provide commercial analysis on realisation, profitability, billing performance and cash collection
• Identify opportunities for process improvements and system enhancements within the Revenue team
• Support Revenue Manager during high workload periods and for complex revenue-control matters
• Draft and engross invoices compliant with firm policy and regulatory requirements
• Monitor WIP and ensure timely billing with regular fee updates
• Review aged AR balances and plan actions for timely collection
• Assist with collections for designated partners and utilize central credit control as needed
• Prepare monthly and quarterly cash collection and billing forecasts
• Support the firm’s key client program with reporting to Client Accounts Managers and Lead relationship partners
• Coordinate with PAs, Revenue Assistants and Manila team to ensure timely billing
• Maintain open dialogue with partners and clients
• Advise on variations to standard terms, discounts and rate amendments
• Produce regular/ad-hoc reports for clients, partners and management
• Assist with Solicitors’ Accounts Rules compliance and VAT accounting
• Monitor task codes, rate consistency, and WIP/delivery timing to enable timely invoices
• Record time and manage write-offs, time transfers and rate adjustments promptly
• Review aged WIP and prepare client/matter/partner level summaries for write-offs per policy
• Keep internal systems updated with WIP/AR data and follow up on tasks
• Reallocate unallocated cash and BOAs promptly
• Delegate to and supervise billing specialists in London and Manila when needed
• Collaborate on other matters or projects as they arise

Key requirements

• 3+ years of revenue control and collections experience
• Experience with Elite, 3E, Aderant or similar PMS systems
• Minimum of A Levels or equivalent education
• Law firm experience preferred, ideally with international liaison experience
• Strong interpersonal skills and ability to build trust with partners and clients
• Excellent communication skills (oral and written)
• Self-motivated, highly organized with strong attention to detail
• Ability to work with minimal supervision and manage own workload
• Knowledge of Solicitors Accounts Rules and VAT
• Computer literacy with good Excel and Word skills
• Flexibility to work across London and cross-border coordination
• Additional languages helpful but not required

• strong interpersonal skills
• team collaboration
• problem solving and decisiveness
• Elite, 3E or Aderant experience
• VAT knowledge
• Solicitors’ Accounts Rules compliance

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