Senior Surveyor – Estates & Portfolio Management

Overview

In this role you will provide property management services to major occupier clients, underpinning their real estate strategy and operations. You’ll collaborate with cross-functional teams within Global Occupier Services to deliver timely, high-quality solutions. You’ll manage client relationships, identify opportunities for cross-selling, and support budgets and billing to optimize service delivery. The position offers a pathway to Senior Surveyor within a collaborative, inclusive environment that values growth and client-focused outcomes. You will work in Birmingham, contributing to a scalable, service-oriented occupier management practice.

Responsibilities

• Maintain client relationships and liaise with clients on projects
• Support market profile and internal team collaboration
• Provide accurate advice within deadlines; seek help when needed
• Deliver activities and projects meeting client expectations for time and quality
• Identify optimum solutions through internal and external consultation
• Coordinate with internal and external professionals to offer full client service
• Identify cross-selling opportunities
• Contribute to departmental fee/billing targets
• Keep timesheets up to date reflecting work
• Ensure compliance with firm procedures (health & safety, quality, risk, code of conduct)
• Keep knowledge of relevant case law and current affairs up to date
• Pursue on-the-job and formal development to broaden experience
• Achieve objectives and participate in review process
• Use workflow systems to minimize debts and disbursement recovery
• Provide input to client budgets with accurate market data

Key requirements

• General practice background (corporate, public sector, or private practice)
• Experience of property management for investors or corporate occupiers (preferred)
• Technical competence in role-relevant areas
• IT skills (MS Word, Excel, PowerPoint, Outlook, Internet)
• Strong numerical reasoning and analytical skills
• Solid client service delivery understanding
• High level of written and spoken communication
• RICS qualification is preferable

• client service orientation
• strong communication
• team collaboration
• Property management
• case law awareness
• budgeting and financials

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