Portfolio Property Manager

Overview

In this senior role, you will oversee a high-profile mixed-use portfolio in London, steering strategic and operational property management. You will nurture senior client relationships, drive performance, and lead on-site teams to deliver excellent service while safeguarding asset value. You will collaborate with cross-functional teams to ensure compliance, financial control, and efficient operations, influencing long-term planning and improvement. This is a chance to shape outcomes for prestigious assets within a supportive, client-focused firm.

Pay / Benefits

• bonus scheme

Responsibilities

• Oversee strategic and operational management of a complex mixed-use property portfolio
• Act as senior point of contact for clients, occupiers and stakeholders, providing commercially focused advice
• Own portfolio performance, service standards, KPIs and risk management
• Lead, support and develop property managers and on-site teams
• Manage service charge budgets, Opex, cash-flow forecasts, financial reporting and arrears
• Ensure properties meet regulatory, health and safety requirements and RICS guidance
• Collaborate with facilities management, asset management, finance, leasing and other teams
• Oversee lease administration, insurance, records and tenancy matters
• Prepare and present client reports and management information for decision-making
• Identify opportunities to improve efficiency, occupier experience and long-term asset value
• Oversee property mobilisations, contribute to business planning and continuous improvement
• Support client retention and business development through high-quality service delivery

Key requirements

• Significant property management experience, ideally in a complex mixed-use portfolio with residential and commercial assets
• Proven experience managing senior client relationships and meeting demanding expectations
• Strong knowledge of service charges, financial management, lease administration and compliance
• Experience leading teams and coordinating multiple internal and external partners
• Commercially astute with strong analytical, organisational and problem-solving skills
• Strong communication, presentation and stakeholder management abilities
• MRICS preferred; relevant property qualification

• Stakeholder management
• Communication
• Analytical thinking
• Service charge budgeting
• Financial reporting
• Lease administration

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