Senior Business Analyst, CTMS ( SaaS )

Overview

As Senior Business Analyst, you will help shape the next generation of Clinical Trial Management Systems (CTMS) to streamline trial operations. You will work closely with product, engineering, and QA teams to translate market needs into actionable requirements and user stories. You drive cross-functional collaboration, facilitate stakeholder workshops, and ensure solutions align with regulatory and technical standards. Your work contributes to faster trials and broader patient access by delivering impactful CTMS features. This role offers the opportunity to influence product direction within a leading CTMS portfolio at Medidata, a Dassault Systèmes brand.

Pay / Benefits

• medical insurance
• dental insurance
• family leave
• life and disability insurance
• pension
• 25+ paid holidays per year

Responsibilities

• Research market trends, client needs, and regulatory standards to inform CTMS feature development
• Lead stakeholder discovery sessions to identify pain points and translate business needs into system requirements
• Define and document functional/non-functional requirements, user stories with acceptance criteria, and process maps
• Collaborate with Product Managers, BAs, Architecture, Engineering, QA, and Tech Writing across build, test, and release cycles
• Ensure deliverables meet technical specs and quality standards; support product launches and post-release enhancements
• Participate in Agile ceremonies and maintain knowledge sharing; document architectural decisions and resolution logs

Key requirements

• Bachelor’s degree in technical, quantitative or business discipline
• At least 5 years of Business Analyst or Product Management experience in clinical trials
• Experience managing complex processes with multiple stakeholders and competing priorities
• Experience defining functionality and managing a story backlog using Agile methodologies and tools
• Experience conducting stakeholder workshops and producing technical documentation of requirements

• Stakeholder management
• Communication
• Cross-functional collaboration
• Agile methodology and backlog management
• Requirements definition (functional/non-functional)
• User story creation with acceptance criteria

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