Practice Development Specialist

Overview

In this role you drive growth across strategic accounts by expanding treatment utilization and portfolio adoption. You will partner with Territory Managers to build and execute account plans for key clients in Greater London, analyze clinic performance, and support marketing-driven demand. You help customers optimize clinic performance and patient experience while maintaining strong relationships and cross-team collaboration. This is an impact role at a global pharma company focused on delivering better health outcomes and sustainable growth.

Responsibilities

• Co-develop and execute account plans for strategic accounts with Territory Manager in Greater London
• Analyze clinic performance to improve utilization, conversion, and retention
• Lead business reviews and growth plans via marketing support, patient demand generation, staff training, and stakeholder engagement
• Provide consultative recommendations to improve clinic performance and commercial outcomes
• Maintain CRM records, monitor utilization trends, and identify growth opportunities
• Coordinate and drive attendance at user meetings and workshops; support tradeshows
• Develop and maintain key relationships; identify new customers while growing existing base
• Ensure collaboration and communication with team members including territory managers, marketing, and clinical counterparts
• Perform other duties as assigned

Key requirements

• Bachelor degree in Business, Marketing, Healthcare, Life Sciences, or related discipline
• Minimum 2 years of experience in aesthetics, medical devices, healthcare, pharmaceutical, or related sectors
• Strong consultative selling and account development with relationship management and stakeholder engagement
• Experience developing and executing territory, account, or business development plans
• Experience supporting marketing initiatives, customer education programs, and demand generation
• Proven ability to build and maintain long-term customer relationships in a consultative environment
• Proficiency in CRM systems and Microsoft Office applications
• Ability to work independently, manage multiple priorities, and drive results in a field-based role
• Strong analytical skills to interpret performance data and identify growth opportunities
• Full Driving Licence and willingness to travel within the territory

• relationship management
• stakeholder engagement
• collaboration
• independence
• CRM systems
• Microsoft Office

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